🛡️

Paying by Childcare Vouchers or Tax Free Childcare

Ofsted URN: 2576184

Jaegar HC accepts both Childcare Vouchers and Tax-Free Childcare as payment for our sessions. We are Ofsted registered and our number is: 2576184

Payments via both methods are made on a separate booking platform, therefore please email us at tfc@jaegarhc.co.uk along with the number of children, the dates and times required and we will send you the booking link and fee breakdown.

Once you have booked, you can make payment via your account accordingly.

Provider	Reference / ID Number	Setting Name
Tax Free Childcare (HMRC)	2576184	Jaegar Academy HC
Edenred	P21333334	Jaegar HC
Sodexo	917233	Jaegar HC
RG Childcare	64123692321	Jaegar HC
Computershare	0026893775	Jaegar HC
Co-op Flexible Benefits	85122641	Jaegar HC
Fideliti	JAE001C	Jaegar HC
Care-4	78042513	Jaegar HC
KiddiVouchers	2576184	Jaegar HC
Happy People (Amba)	Contact direct to link	Jaegar HC
PES Vouchers (Amba)	Contact direct to link	Jaegar HC

If you have any problems with the booking or payment process, please contact us on tfc@jaegarhc.co.uk

Best wishes

Team Jaegar HC

Jan 2026

📖

JHC Handbook & Agreement

Codes of Conduct & Operational Policy

Part 1: The Camper’s Code of Conduct

To be read and agreed upon by the camper.

At Jaegar HC, we want everyone to have fun, stay safe, and learn. To make this happen, we ask every camper to agree to the following:

🤝 Be Respectful

Treat your coaches, staff, and peers with kindness. Bullying, offensive language, or insulting remarks will not be tolerated.

🎒 Be Responsible

You are responsible for your own belongings (including your water bottle), not your parents/guardians. Respect the facilities and the property of others.

⭐ Be a Team Player

Encourage your friends and peers even when mistakes are made. Negative feedback is not acceptable; we build each other up.

🙏 Show Gratitude

A simple "please" or "thank you" to those helping you goes a long way.

🛡️ Safety First

• Injuries: Tell an adult immediately if you are injured or feel unwell.
• Attire: Wear appropriate footwear and clothing. For safety, no jewellery is allowed (except small studs). Failure to wear safe footwear may result in sitting out of activities.
• Be Present (No Phones): Mobile phones are not allowed during sessions. If you are seen using a phone, it will be confiscated and returned at the end of the day.
✨ Have Fun: Enjoyment is the key to success—never lose sight of that!

Part 2: Parent & Guardian Information

Mobile Phone Policy

JHC fosters a ‘Culture of Safety’. We require strict adherence:

Children: We actively discourage phones. No responsibility for loss/damage. Photography is strictly prohibited.
Parents & Visitors: For safeguarding reasons, do not use phones or cameras on premises, including drop-off and collection.

Child Behaviour Policy

Support: Positive techniques used to help reach acceptable behaviour levels.

Suspension: Temporary suspension for persistent challenging behaviour requiring 1:1 management.

Exclusion: Last resort if a child poses significant risk to themselves or others.

Food and Drink

🍱 Balanced packed lunch. No fizzy drinks.
💧 Water only. Refill stations available.
🥜 STRICT NO NUT POLICY AT ALL TIMES.

Logistics: Parking & Transport

🚗 Parking: Residential area, no on-site parking. Please be considerate of neighbours and driveways.
🚲 Bikes/Scooters: Storage available, left at owner's risk.

Late Collection Procedure

📞 Notify Us: Call JHC immediately if running late.

🕒 Up to 15m: Policy reminder given. Penalty fees may apply.

⚠️ Over 15m: Emergency contacts called. Penalty fees charged.

🚨 Over 30m: Legally required to contact MASH for advice.

Persistent lateness may result in the loss of your child’s place.

Medical Policy

Consent "Permission to Administer Medicine" form required for all treatments.

Prescriptions Only prescribed meds with pharmacy sticker. Must be in date.

Refusal We never force medication. Documented and parents notified.

Specialist Training: For complex needs (e.g. EpiPens), child attends once staff training is confirmed.

Personal Possessions

Please do not bring toys or gadgets. JHC is not responsible for loss or damage.

Evacuation & Closure

Assembly point: The MUGA. Short notice closure possible for weather/safety threats.

Ofsted: 0300 123 1231

Policy Adoption

ADOPTED BY: Jaegar HC

DATE: 17/01/2026

REVIEW: 18/01/2027

Diana Mitchell

Authorized Signature

📋

Policy Documents

JAEGAR HC Compliance & Care

Equalities & Inclusion Policy

Our Commitment

At JHC, every child, staff member, and family are valued. We provide a safe, inclusive, and supportive environment where discrimination, harassment, or unfair treatment is not tolerated.

Who is Protected

We follow the Equality Act 2010, which protects people from unfair treatment based on:

• Age
• Disability
• Gender reassignment
• Pregnancy and maternity
• Race, ethnicity, or nationality
• Religion or belief (or lack of belief)
• Sex
• Sexual orientation
• Marriage and civil partnership

What We Do

Treat everyone fairly and with respect.
Celebrate diversity through activities, resources, and events.
Make reasonable adjustments for children with additional needs or disabilities.
Ensure recruitment, services, and participation are open and inclusive.
Monitor and review our practice each year to improve inclusion.

Challenging Discrimination

Racist, sexist, homophobic, or otherwise discriminatory behaviour is not allowed.
Staff model respectful behaviour and support children in understanding differences.

Your Role

Respect everyone’s differences.
Support children in celebrating diversity.
Speak to staff if you see or experience unfair treatment.

Equalities Coordinator (ENCO)

Diana Mitchell

Responsible for staff training, reviewing the policy, and addressing any issues.

Next review: 14/01/2027

Diana Mitchell

Date: 14/01/2026

Safeguarding & Child Protection Policy

Jaegar Holiday Camp (JHC) is committed to building a ‘culture of safety’ in which the children in our care are protected from abuse, harm and radicalisation.

JHC will respond promptly and appropriately to all incidents or concerns regarding the safety of a child that may occur. JHC’s child protection procedures comply with all relevant legislation and with guidance issued by Multi-Agency Safeguarding Hub (MASH) for Southwark.

Our Designated Safeguarding Lead (DSL) is available at all times while JHC is in session. The DSL coordinates safeguarding and child protection issues and liaises with external agencies (e.g., Social Care and Ofsted).

Designated Safeguarding Lead (DSL)

Diana Mitchell

Child Abuse and Neglect

Child abuse is any form of physical, emotional or sexual mistreatment or lack of care that leads to injury or harm. An individual may abuse or neglect a child directly, or by failing to protect them from harm.

Emotional abuse

Persistent emotional maltreatment causing severe effects on development. It may involve making the child feel worthless, unloved, or inadequate.

Physical abuse

Hitting, shaking, throwing, poisoning, burning, drowning, suffocating or otherwise causing physical harm. Can also include faking symptoms of ill health.

Sexual abuse

Forcing or enticing a child to take part in sexual activities. Can involve physical contact or non-contact activities like showing sexual material.

Neglect

Persistent failure to meet basic physical/emotional needs (food, clothing, shelter, supervision, or medical access).

Signs of Child Abuse and Neglect

Significant changes in a child's behaviour
Deterioration in a child’s general well-being
Unexplained bruising or marks
Comments made by a child which give cause for concern
Reasons to suspect neglect or abuse outside the setting (e.g., home, risk of FGM, witnessing domestic abuse)
Inappropriate behaviour displayed by staff or others (e.g., sexual comments, excessive one-to-one attention)

If Abuse is Suspected or Disclosed

Staff procedure for disclosure:

Reassure the child that they were right to speak out.
Listen without questioning.
Reassure that action will be taken.
Record the incident immediately using the Logging a Concern form.

Third parties expressing concern will be encouraged to contact MASH directly; if they won't, JHC is obliged to log and report it.

Female Genital Mutilation (FGM)

Illegal and harmful practice dealt with as part of safeguarding. All staff are trained to recognise risk factors.

Peer-on-Peer Abuse

Taken seriously and subject to the same procedures. Triggered by sexual activity, dominance, vulnerability, or use of threats/coercion.

Extremism and Radicalisation

Legal duty (Prevent Duty) to protect children from radicalisation. Signs include becoming withdrawn, justifying terrorist attacks, or viewing extremist material.

Logging a Concern

Recorded as soon as possible including: date of disclosure, birth date, factual report (using child's own words), and staff signature. DSL will decide on action, contacting MASH or the Police (101/999/Anti-Terrorist hotline).

Allegations Against Staff

Recorded and reported to Southwark LADO and Ofsted within 48 hours. May involve suspension and referral to the DBS.

Promoting Awareness & Staff Training

JHC ensures DSL is trained every 3 years. All staff receive safeguarding and Prevent Duty training and are familiar with 'Working Together to Safeguard Children (2023)'.

Use of Mobile Phones and Cameras:

Only camp cameras used with parent permission. Personal phones strictly prohibited for taking photos of children.

Contact Numbers

MASH Southwark: 020 7525 1921 / 5000 (OOH)

LADO Southwark: Eva Simcock - 020 7525 0689

Police: 101 or 999 (Emergency)

Anti-terrorist: 0800 789 321

NSPCC: 0808 800 500

Ofsted: 0300 123 4666 / 1231

Safeguarding Policy Adopted by

Jaegar H C

Written in accordance with the Statutory Framework for the Early Years Foundation Stage (2024)

Review: 15/01/2027

Diana Mitchell

Date: 16/01/2026

GDPR & Data Privacy Policy

1. About this document

For the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, the controller is Jaegar Holiday Camp, 80 Grove Lane, London SE5 8SN.

This privacy notice sets out the way we process your personal data. We have created this notice to make sure you are aware of how we use your data as a member of, or visitor to, our club or website. This information is provided because Data Protection Law gives individuals rights to understand how their data is used.

Staff and members are encouraged to read this Privacy Notice to understand the Academy's obligations to its entire community. This notice applies alongside any other information we may provide about a particular use of personal data, for example when collecting data via a paper form.

2. How we collect your information

We may collect your personal data in the following ways:

Directly from you: When you fill in an enrolment form, taster form, enquiry form, or contact form.
Through automated technologies: When you interact with our website (see "Cookies" below).
Through security systems: Via CCTV located at the camp.

3. The types of information we collect

We may collect the following types of personal data about you:

Identity and Contact Data: Name, date of birth, postal address, email address, and telephone numbers.
Financial Data: Direct debit details and records of transactions.
Interaction Data: Records of communications we have had with you.
Dependent Data: Emergency doctor's details for your child.

Special Category Data (Health Information)

We generally do not collect sensitive information unless volunteered. However, we do specifically collect health data to assess your readiness for physical activity and to assist us with your particular needs.

Legal Basis for Processing Health Data: By providing this information, you provide us with your explicit consent to use it to ensure your safety and wellbeing during camp activities. You may withdraw this consent at any time, though this may affect our ability to provide services safely.

4. How and why we use your personal data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

Purpose	Lawful Basis for Processing
Membership Administration Taking payment of fees and managing your membership.	Performance of a Contract: We need this data to fulfil our agreement with you.
Communication Sending essential updates about facility closures, opening hours, or membership renewals.	Performance of a Contract: Necessary to fulfil our obligations to you.
Safety and Security Using CCTV for security reasons.	Legitimate Interests: For the prevention of crime and safety of our staff and members.
Marketing Sending information about academy activities or programmes we think may interest you.	Consent OR Legitimate Interests (where you have previously purchased services from us). You can opt-out at any time.

5. Marketing Preferences

We respect your wishes regarding communications.

Essential Communications: We must send you records of transactions (payment receipts) and membership-related mailings (renewals/closures) to fulfil our contractual obligations.
Marketing Control: You are in control of how we market to you. You can update your choices by contacting us at info@jaegarhc.co.uk.

6. Sharing your information

We do not sell your personal data. We may share your data with the following third parties where necessary:

Employees: For administering membership and benefits.
Coaches: To ensure safe delivery of activities.
Service Providers: Third parties who provide IT and system administration services (e.g., payment processors).

7. International Transfers & Security

We maintain physical, electronic, and procedural safeguards to protect your personally identifiable information. If we transfer your personal data out of the UK, we ensure a similar degree of protection is afforded to it by ensuring at least one of the specific safeguards approved by the UK Government is implemented.

8. How long your information is kept

We will retain your personal data only for as long as necessary.

Membership Data: Retained while you are a valid member and for six years after your last interaction for tax, accounting, and record-keeping purposes.

9. Website and Cookies

Our website uses "cookies" to recognize your account and enhance your experience. You can prevent your computer from accepting cookies, though this may impair website functionality.

10. Your Rights

Under the UK GDPR, you have the following rights:

Request access to your personal data.
Request correction of incomplete or inaccurate data.
Request erasure of your personal data where there is no good reason for us to continue processing it.
Object to processing where we rely on a legitimate interest or for direct marketing.
Request restriction of processing to suspend usage of your data.
Request the transfer of your personal data to another party.
Withdraw consent at any time where we are relying on consent to process your data.

To exercise these rights, please contact our Data Protection Officer (details below). We may request proof of identity before disclosing information.

11. Right to Complain

You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.

12. Changes to this Policy

Our business changes constantly. We may email periodic reminders of our notices, but you should check our website frequently to see recent changes. Any changes will supersede this version.

13. Contact Information

If you have any queries about this privacy policy, please contact:

Controller: Jaegar Holiday Camp (JHC)

Data Protection Officer: Diana L Mitchell

Address: 80 Grove Lane, London, SE5 8SN

Telephone: 0203 576 0715

Email: Info@jaegarhc.co.uk

Ofsted Registered & Trusted

London's Premier Holiday Camp

Join over 2,500 children who discovered adventure with us in 2025. Based in Camberwell for ages 4 to 12.

Easter Camp Booking Soon Dates to be confirmed shortly

Reception To Y7

🎨

Age Group

Children aged 4–12 (Reception to Year 7). Separated by age for safety.

⏰

Daily Hours

9am – 4pm. Structured activities, sports, and creative workshops all day.

🌙

Late Pickup

Extended till 5pm for just £5 extra. Perfect for working parents.

🛡️

Childcare Account Payments

We accept Childcare Vouchers and Tax-Free Childcare. Click here for details or email tfc@jaegarhc.co.uk.

Something for Everyone

🎨

Creative Arts

Painting, clay modeling, and textile workshops to spark every child's imagination. We provide all professional-grade materials.

🧑‍🍳

Cooking

Young chefs learn kitchen safety while creating tasty treats like cupcakes and healthy smoothies. Take-home results guaranteed!

⚽

Multi-Sports

Active sessions on our secure 3G all-weather pitch including football, rounders, and tag-rugby.

🏀

Basketball Shootout

Hone your precision with our arcade-style shootout hoops and full-court games in the indoor hall.

🏒 🎱 ⚽

Games Lounge

Professional tables for focus, skill, and friendly competition across air hockey, pool, and foosball stations.

🧸 🎲 🧩

Toys & Construction

Multiple dedicated play zones including LEGO construction hubs and imaginative role-play corners for all ages.

Transparent Pricing

Standard Rate: £35 per day or £160 per week. Automatic 10% Sibling Discount.

Number of Days 1 Day

Number of Children

Extended Hours Days 0 Days

Additional £5 per child, per day
Automatic 10% Sibling Discount applies

Total Estimate

£35

Camp Fees: £35

Easter Camp Booking Soon Dates to be confirmed shortly

Find Us

Our Camberwell Home

JAEGAR HC is based in the vibrant grounds of Lyndhurst Primary School. We have an indoor hall, creative spaces, and secure outdoor 3G all weather pitch.

📍

Address

Jaegar Holiday Camp, 80 Grove Lane, London SE5 8SN

📞

Enquiries

0203 576 0715

info@jaegarhc.co.uk

Get Directions