🛡️

Childcare Vouchers & Tax-Free Payments

Ofsted URN: 2576184

Jaegar HC accepts both Childcare Vouchers and Tax-Free Childcare as payment for all sessions.

Payments via both methods are processed manually. Please email us at tfc@jaegarhc.co.uk with your required dates and number of children. We will then provide a custom booking link and fee breakdown.

Provider Reference / ID Number Setting Name
Tax Free Childcare (HMRC)2576184Jaegar Academy HC
EdenredP21333334Jaegar HC
Sodexo917233Jaegar HC
RG Childcare64123692321Jaegar HC
Computershare0026893775Jaegar HC
Co-op Flexible Benefits85122641Jaegar HC
FidelitiJAE001CJaegar HC
Care-478042513Jaegar HC
KiddiVouchers2576184Jaegar HC
Happy People (Amba)Contact Amba Direct to Link to Jaegar HCJaegar HC
PES Vouchers (Amba)Contact Amba Direct to Link to Jaegar HCJaegar HC

If you have any problems with the booking or payment process, please contact us on tfc@jaegarhc.co.uk

Best wishes

Team Jaegar HC

Jan 2026

📖

JHC Handbook & Agreement

Codes of Conduct & Operational Policy

1

Part 1: The Camper’s Code of Conduct

To be read and agreed upon by the camper.

At Jaegar HC, we want everyone to have fun, stay safe, and learn. To make this happen, we ask every camper to agree to the following:

🤝 Be Respectful

Treat your coaches, staff, and peers with kindness. Bullying, offensive language, or insulting remarks will not be tolerated.

🎒 Be Responsible

You are responsible for your own belongings (including your water bottle), not your parents/guardians. Respect the facilities and the property of others.

⭐ Be a Team Player

Encourage your friends and peers even when mistakes are made. Negative feedback is not acceptable; we build each other up.

🙏 Show Gratitude

A simple "please" or "thank you" to those helping you goes a long way.

🛡️ Safety First
  • • Injuries: Tell an adult immediately if you are injured or feel unwell.
  • • Attire: Wear appropriate footwear and clothing. For safety, no jewellery is allowed (except small studs). Failure to wear safe footwear may result in sitting out of activities.
  • • Be Present (No Phones): Mobile phones are not allowed during sessions. If you are seen using a phone, it will be confiscated and returned at the end of the day.
  • ✨ Have Fun: Enjoyment is the key to success—never lose sight of that!

2

Part 2: Parent & Guardian Information

Mobile Phone Policy

JHC fosters a ‘Culture of Safety’. We require strict adherence:

  • Children: We actively discourage phones. No responsibility for loss/damage. Photography is strictly prohibited.
  • Parents & Visitors: For safeguarding reasons, do not use phones or cameras on premises, including drop-off and collection.
Child Behaviour Policy
1

Support: Positive techniques used to help reach acceptable behaviour levels.

2

Suspension: Temporary suspension for persistent challenging behaviour requiring 1:1 management.

3

Exclusion: Last resort if a child poses significant risk to themselves or others.

Food and Drink
  • 🍱 Balanced packed lunch. No fizzy drinks.
  • 💧 Water only. Refill stations available.
  • 🥜 STRICT NO NUT POLICY AT ALL TIMES.
Logistics: Parking & Transport
  • 🚗 Parking: Residential area, no on-site parking. Please be considerate of neighbours and driveways.
  • 🚲 Bikes/Scooters: Storage available, left at owner's risk.
Late Collection Procedure

📞 Notify Us: Call JHC immediately if running late.

🕒 Up to 15m: Policy reminder given. Penalty fees may apply.

⚠️ Over 15m: Emergency contacts called. Penalty fees charged.

🚨 Over 30m: Legally required to contact MASH for advice.

Persistent lateness may result in the loss of your child’s place.

Medical Policy
Consent "Permission to Administer Medicine" form required for all treatments.
Prescriptions Only prescribed meds with pharmacy sticker. Must be in date.
Refusal We never force medication. Documented and parents notified.

Specialist Training: For complex needs (e.g. EpiPens), child attends once staff training is confirmed.

Leaving Treasures at Home

At camp, sharing is caring—but we also know how heartbreaking it is when a favorite toy from home gets lost or broken in the excitement! To prevent any tears, we operate a "no personal toys" policy.

Don't worry, our camp is fully stocked with everything they need for a brilliant time. However, if your child needs a specific comfort toy to help them feel secure or settle in, please get in touch with us before their first day to arrange permission. Approved comfort items are welcome, provided they can rest in your child’s cubby or backpack during our main activities.

Evacuation & Closure

Assembly point: The MUGA. Short notice closure possible for weather/safety threats.

Ofsted: 0300 123 1231
Policy Adoption

ADOPTED BY: Jaegar HC

DATE: 17/01/2026

REVIEW: 18/01/2027

Diana Mitchell

Authorized Signature

📋

Policy Documents

19 Policies

JAEGAR HC Compliance & Care · Official Policies Portal · Ofsted URN: 2576184

🔒

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Please enter the access code to view Policy Documents.

🚸

Parent & Guardian Code of Conduct

Drop Off & Collection • JAEGAR HC Standards & Safety

Drop Off & Collection Policy

Parent & Guardian Code of Conduct

JAEGAR Holiday Camp • Compliance, Safety & Care

Ofsted URN: 2576184

80 Grove Lane, London SE5 8SN

To ensure a safe, positive, and secure environment for all children aged 4–12, parents and guardians are required to adhere to the following expectations during daily sign-in and collection times.

1 Arrival & Punctuality
•

Late Pick-Ups: If you are running late due to an emergency, notify the camp office immediately. Repeated or unannounced late collections may incur a late fee of £10 per 15-minute interval.

•

Direct Handover: Never drop a child off in the car park or at the gate. A parent or authorised adult must physically sign the child in and out with a member of staff.

2 Safety, Safeguarding & Technology
•

No Mobile Phones or Cameras: To protect the privacy and safeguarding of all children, mobile phones, cameras, and recording devices must remain away and out of use once you enter camp premises.

•

Authorized Pick-Ups Only: Children will only be released to adults listed on their authorized collection form. If someone else is collecting your child, advance written notice and a secure collection password are required. Photo ID may be requested.

3 Respectful Behaviour & Communication
•

Positive Language: Inappropriate, aggressive, or abusive language will not be tolerated under any circumstances on the premises.

•

Respectful Interaction: Treat all staff, children, and fellow parents with courtesy. If you have concerns regarding another child, bring them directly to the Camp Director—never approach or reprimand another parent’s child directly.

Policy Adoption & Safeguarding

JAEGAR Holiday Camp (JHC)

Designated Safeguarding Lead (DSL): Diana Mitchell

Adopted: 17/01/2026 • Review: 18/01/2027

Diana Mitchell

Authorized Signature

📜

Terms of Service

JAEGAR HC Standards • Admissions, Fees & Allergen Management

Camp Standards & Policy

Terms of Service

Jaegar Holiday Camp (JHC) • Admissions, Fees & Welfare Policy

Ofsted Registered Provider URN: 2576184 80 Grove Lane, London SE5 8SN 020 3576 0715 • info@jaegarhc.co.uk
⚠️
Important Information for Parents & Guardians

Please read carefully before registering or sending your child to camp

🥪
Healthy Packed Lunch Required

All children will require a healthy packed lunch each day. Please make sure that there are no sweets, pop or nuts included. JHC operates a strict nut-free environment.

🎒
Age & Year Groups Accepted

We accept children from Reception to Year Seven, Ages 4 to 12 year olds. We set a limit on the number of children on a first come first served basis; however we will continually review and assess numbers.

💙
EHCP & Special Educational Needs (SEN)

If your child has an Educational Health Care Plan (EHCP) or has Special Educational Needs (SEN), please contact us at info@jaegarhc.co.uk before making a booking so we can assess whether we can meet your child's needs.

💳
Tax-Free Childcare & Childcare Vouchers

If you are paying by Tax Free Childcare or Childcare Vouchers, please email tfc@jaegarhc.co.uk before booking and we will send you a separate booking link.

1 Admissions and Fee Management
Policy Guidelines

Jaegar Holiday Camp (JHC) aims to provide a fair and transparent process for admissions and fee management.

🎯 Admission Criteria
  • • JHC is open to children aged 4 to 12 years.
  • • Admission is granted on a first-come, first-served basis, subject to availability.
  • • A completed registration form, including SEND details, Special Dietary requirements, Allergies, Medical and Emergency Contact Details, and any other Special Requirements is required for every child before they can attend camp at Jaegar HC.
  • • Jaegar HC strive to be an inclusive environment where all children can thrive. We welcome applications for children with SEND; however, to ensure the safety and high-quality experience for every participant, we must assess each registration on an individual basis. Due to the nature of our facilities and our current staffing ratios, we may be unable to offer a place if a child’s needs require specialist medical care, or too complex beyond our capacity, or if our environment cannot safely accommodate their specific need. Please email us at info@jaegarhc.co.uk before making your booking to discuss and assess your child’s needs.
📅 Booking Process
  • • Bookings must be made in advance via our online booking system or by contacting us directly.
  • • We recommend booking early to avoid disappointment, especially during peak holiday periods.
💷 Fee Structure & Discounts
  • • Our current daily rate is published on our website and is subject to annual review.
  • • Sibling Discount: We offer a 10% discount for the second and subsequent siblings booked for the same session.
  • • Early Bird Rates: Discounted rates may be available for bookings made a certain period in advance of the camp start date.
🏦 Payment Methods, Tax-Free Childcare & Childcare Vouchers

We accept payments via credit/debit card, bank transfer, and most major Childcare Schemes.

  • • We are registered with HMRC Tax-Free Childcare (TFC) and also various Childcare Voucher Schemes.
  • • If you wish to book using this method of payment, please email tfc@jaegarhc.co.uk and a separate booking link will be sent to you, along with fee details.
  • • DO NOT make a payment without booking your child into camp first, as your child’s place is not secured without making a booking.
  • • Full payment is required at the time of booking. Please allow up to 3 working days after booking to secure your child's place.
  • • Unless JHC is at fault or if agreed previously, we have the right to refuse your child on the day if payment has not been received via your Childcare Account.
  • • Please refer to our website link for more details.
🔄 Cancellation and Refund Policy
More Than 14 Days
Full Refund (-20% Admin)

Cancellations made more than 14 days from the 1st day of your booking: Full refund minus a 20% administration fee.

Between 7 & 14 Days
50% Refund / Credit

Cancellations made between 7 and 14 days in advance of the 1st day of your booking: 50% refund or credit towards a future session.

Less Than 7 Days
No Refund

No refund will be given, except in exceptional circumstances (e.g., medical emergency with a doctor's note) where a credit note will be given.

⏱️ Late Collection Fees

Punctuality is essential for the safety and smooth running of the camp.

A late collection fee of £10 for every 15 minutes (or part thereof) after the scheduled pick-up time will be charged to cover additional staffing costs.

🤝 Financial Support

We are committed to making our camp accessible. If you are experiencing financial hardship, please contact Diana L Mitchell in confidence to discuss potential support or payment plans.

📞 020 3576 0715 • info@jaegarhc.co.uk
2 General Terms & Conditions
Clauses 1 – 9
1 Registration and Payment
  • • Registration is complete only upon receipt of Completed Documentation and Full Payment.
  • • Fees, Payments & Refunds, Please see our Cancellation & Refund Policy.
  • • We reserve the right to refuse registration, 'Please see our Admissions & Fees Policy'.
2 Attendance and Punctuality
  • • Parents/Guardians are responsible for the timely drop-off and collection of children.
  • • Late collection fees may apply if children are not picked up by the designated time.
  • • Please notify us in advance if your child will be absent.
3 Health and Safety
  • • JHC prioritizes the safety of all children. Parents must provide accurate medical and allergy information.
  • • In the event of a medical emergency, JHC staff will contact emergency services and the parent/guardian immediately.
  • • Children who are unwell should not attend camp to prevent the spread of illness.
4 Code of Conduct
  • • We expect all children to behave respectfully towards staff and other campers.
  • • JHC reserves the right to exclude any child whose behavior is consistently disruptive or poses a risk to others.
  • • Bullying or harassment of any kind will not be tolerated.
5 Personal Property
  • • JHC is not responsible for the loss or damage of personal items brought to camp (e.g., electronics, toys, expensive clothing).
  • • We recommend that children do not bring valuable items.
6 Photography and Media
  • • Unless otherwise specified during registration, JHC may take photographs or videos of camp activities for promotional purposes.
  • • If you do not wish for your child to be photographed, please inform us in writing.
7 Limitation of Liability

JHC's liability for any loss or damage is limited to the amount of the fees paid for the camp session.

8 Changes to Terms

JHC reserves the right to update these Terms of Service Policy at any time. Parents will be notified of significant changes.

9 Contact Information

For any queries regarding these terms, please contact Diana L Mitchell at 020 3576 0715 or info@jaegarhc.co.uk.

3 Food Safety, Hygiene & Allergen Management Policy
Health & Safety

Jaegar Holiday Camp (JHC) is committed to ensuring the health and safety of all children and staff. This policy outlines our procedures for food safety and the management of allergens to prevent allergic reactions and ensure high standards of food hygiene.

🛡️ 1. Introduction

We recognize that food allergies can be life-threatening. Our goal is to provide a safe environment where the risks associated with food allergens are minimized through careful planning, clear communication, and robust hygiene practices.

🧼 2. Food Hygiene Standards
  • • Cleanliness: All food preparation areas, utensils, and equipment are kept clean and sanitized.
  • • Personal Hygiene: Staff involved in food handling must follow strict personal hygiene routines, including regular handwashing.
  • • Storage: Food is stored at correct temperatures to prevent spoilage and cross-contamination.
  • • Preparation: High standards of hygiene are maintained during food preparation to ensure safety.
🥜 3. Allergen Management
  • • Nut-Free Environment: JHC operates a strict NO NUTS policy. Parents are requested not to include any nut products in packed lunches.
  • • Identification: We identify children with food allergies through the registration process. This information is shared with relevant staff.
  • • Cross-Contamination: We take rigorous steps to prevent cross-contamination during food storage, preparation, and service.
  • • Emergency Procedures: Staff are trained to recognize the signs of an allergic reaction (including anaphylaxis) and follow emergency protocols, including the administration of adrenaline auto-injectors (AAIs) if prescribed.
👨‍👩‍👧 Parents & Guardians Responsibilities
  • • Parents must provide detailed information about their child's allergies and dietary requirements during registration.
  • • We encourage open communication between parents and staff regarding any changes in a child's allergy status.
  • • Parents of children with severe allergies are required to provide an Individual Healthcare Plan (IHP) and any necessary medication.
⚠️

Risk Assessments

JAEGAR HC Safety Protocols

🔒

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Please enter the access code to view these documents.

Camberwell Camp Program

📅 Week 2 Activities

Our May-Yay Camp operates from 9:00 AM to 4:00 PM daily, following a highly engaging rotation of active sports, creative workshops, and social hours designed to keep kids smiling all week long.

09:00 AM
Registration & Icebreakers

Campers arrive, settle in, and play high-energy team icebreakers to start the day with positive vibes!

09:30 AM
Morning Special Block

A themed main event of the day, alternating daily between premium Creative Arts and delicious Baking classes.

11:00 AM
Snack & Refuel Break

Kids enjoy snacks and water to re-energize before taking on the outdoor challenges.

11:20 AM
3G Pitch Multi-Sports

Dynamic professional sessions including Football, Dodgeball, Rounders, and Basketball on our top-tier facilities.

12:30 PM
Lunch & Games Lounge

Social lunch hour followed by full access to our arcade shootout games, foosball, pool tables, and LEGO hub.

01:30 PM
Afternoon Adventure Craft

Exciting interactive workshops, scavenger hunts, or collaborative group-engineering challenges.

03:00 PM
Hydration & Chill Out

A refreshing short pause to share stories and cool down with fresh treats.

03:15 PM
Grand Tournaments & Awards

Friendly tournaments followed by our signature daily awards ceremony celebrating kindness, teamwork, and effort.

📌 Activities customized based on age groups (4-7 and 8-12)

🔍

Lost Property Inventory

Camberwell JHC Camp 2026

Lost Property Items
📸 Info

Lost_Property_JHC.jpg

If you recognize any items shown in the campus lost property records, please contact camp staff or email us at info@jaegarhc.co.uk.

🎒 Unclaimed items will end up donated or recycled at term end

✨ Ofsted Registered & Trusted 🎄 2026

✨ ❄️ L ondon's Premier Festive Holiday Camp ❄️ 🎄

Join over 2,500 children who discovered adventure with us in 2025. Based in Camberwell for ages 4 to 12.

🎄 Festive Camp ❄️
✨ December 21st, 22nd & 23rd ✨ 🎁 Booking Soon ❄️
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★
❄️
❅
✨
❄️
Festive Camp 2026
❄️ Reception To Y7 🎄 Festive
✨ Festive Season 2026 🎁
🎨

Age Group

Children aged 4–12 (Reception to Year 7). Separated by age for safety.

⏰

Daily Hours

9am – 4pm. Structured activities, sports, and creative workshops all day.

🌙

Late Pickup

Extended till 5pm for just £5 extra. Perfect for working parents.

🛡️

Voucher Payments

We accept Childcare Vouchers & Tax-Free Childcare. Click for Ofsted URN & Details →

Something for Everyone

🎨

Creative Arts

Painting, clay modeling, and textile workshops to spark every child's imagination. We provide all professional-grade materials.

🧑‍🍳

Cooking

Young chefs learn kitchen safety while creating tasty treats like cupcakes and healthy smoothies. Take-home results guaranteed!

⚽

Multi-Sports

Active sessions on our secure 3G all-weather pitch including football, rounders, and tag-rugby.

🏀

Basketball Shootout

Hone your precision with our arcade-style shootout hoops and full-court games in the indoor hall.

🏒 🎱 ⚽

Games Lounge

Professional tables for focus, skill, and friendly competition across air hockey, pool, and foosball stations.

🧸 🎲 🧩

Toys & Construction

Multiple dedicated play zones including LEGO construction hubs and imaginative role-play corners for all ages.

Transparent Pricing

Standard Rate: £37 per day or £170 for 5 days booked consecutively. Automatic 10% Sibling Discount.

1 Day
0 Days

Additional £5 per child, per day
Automatic 10% Sibling Discount applies

Total Estimate
£37
Camp Fees: £37
🎄 Booking Soon ❄️
December 21st, 22nd & 23rd 🎁 FESTIVE CAMP ✨
Packed lunch required daily (strictly no nuts, sweets or fizzy drinks). Please review our full Terms of Service for admission criteria, EHCP/SEND guidelines, and childcare voucher details.
Find Us

Our Camberwell Home

JAEGAR HC is based in the vibrant grounds of Lyndhurst Primary School. We have an indoor hall, creative spaces, and secure outdoor 3G all weather pitch.

📍

Address

Jaegar Holiday Camp, 80 Grove Lane, London SE5 8SN

Get Directions

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